Archive for June, 2007

You may have tried and used PhpSurveyor in the past to conduct surveys online.

They have now rebranded and is known as LimeSurvey. Visit their website here.

If you haven’t tried both sites, these are some reasons why you should and how you can utilize the free open source survey tool:

• Carry out assessments such as Change Readiness Assessments or Employee Satisfaction Assessment.
• Find out more about your site visitors.
• Easily host and conduct surveys on any networked machine.
• Save time and eliminate paper based surveys.

What is a lead?

See Wikipedia, Lead management, http://en.wikipedia.org/wiki/Lead_management (Lead Management is a term used to describe the methodologies and systems to manage customer prospects and inquiries, generally generated by a variety of marketing techniques. Lead management can be considered the connectivity between advertising and customer relationship management.)

Imagine the following scenario:

Your organization provides search engine optimization (SEO) services for potential clients who wish to improve their website’s ranking for certain keywords within their industry. Most of your potential clients get to know about your SEO company via your website. Occasionally, there are some enquiries made through the phone and email. Some potential clients even walk in to your office.

Now, let’s assume your business doesn’t go to well and you only get about 5-10 enquiries in a month. You tell yourself, that’s fine, I’ll just get my assistant to manage these leads using excel. But recently your company just participated in the 8th Annual CRM Excellence Awards and won one of the awards. This created a buzz and led to many service enquiries. You find that the number of leads jumped from an average of 10 a month to 500 a month. As the sales director, you are now faced with a leads management crisis!

The solution: Continue Reading »
AIMPromote - an enterprise lead management solution

Are you always late for appointments? There’s this software called Say the Time which reads your appointment when it’s time for you to attend your meeting. The best thing is that the software will read the time to you using a pleasant male of female voice. Just configure your preference.

Installing the software is a breeze. Upon completion of the installation, you will notice the bottom right of your task pane is fitted with a new set of date and time display, just like the one below.

If you don’t see the exact date and time display just after installation, that’s fine. It’s because I have customized my time to be displayed this way. Neat huh! The program is so flexible and highly customizable.

Now for some features. Right click on the date and time to access Say the Time’s features. Once you do that, you will see the following: Continue Reading »
How to get appointment reminders

What do you do when the important final deliverable or final assignment that you’ve been working on for weeks is accidentally emptied from the recycle bin? You will…

• scream for help!
• jump down the building!
• break down and cry!
• have a kit-kat!

Whatever response you may have, the most important is to stay calm and be cool. It’s not the end of the world…….. YET!

There are a few things you need to do right away which is: Continue Reading »
What to do when important files are accidentally emptied from Recycle Bin!