Slides on Open Source Customer Relationship Management (CRM)

Is your company considering to implement a Customer Relationship Management (CRM) software to better manage future and existing customers? If yes, then you must be looking for one which best suits your CRM requirements. It’s also important for the software to stay within budget. With so many CRM software out there in the market today, there are just way too many to evaluate. If cost is a concern, especially if your organization is not that big, then you may consider Open Source Customer Relationship Management (CRM) software.

This slide explains about open source crm software which includes the following topics:

What is CRM?
The different kinds of CRM
Examples of proprietary CRM
CRM as Software as a Service (SAAS)
Why Open Source CRM helps
Why not Open Source CRM
Examples of Open Source CRM
SugarCRM - One of the most popular ones
Client / Server CRM
How to choose a CRM

With this slide, you will be able to find out and understand more about the available Open Source CRM out there in the market today. You’ll be amazed that some of the software are already fully developed, tested and is enterprise class capable of going head to head against the proprietary ones.