EasyCMDB – web based app for Configuration Management EasyCMDB - na spletni app za upravljanje konfiguracij

In ITIL, the process which I find most challenging to really understand fully is the Configuration Management Process. Image by V ITIL, proces, ki se mi zdi največji izziv, zares razumeli v celoti, je Configuration Management Process. Slik, ki jih Cote Cote . .

One of the key / heart for every organization which implements ITIL processes is the Configuration Management Database (CMDB). Eden od ključnih / srce, za vsako organizacijo, ki izvaja ITIL procesov Configuration Management Database (CMDB).

When I was studying on ITIL, I always wonder what should go into a CMDB. Ko sem študiral na ITIL, sem vedno se sprašujem, kaj je treba iti v CMDB. Is it just a transactional database like the common MySQL or SQL Server databases? Ali je to šele poslu, kot je skupno bazo podatkov MySQL ali SQL Server podatkovnih baz?

Drilling in further about CMDB, I found out that the purpose of a CMDB is to store configuration items (CI) which acts as a structural unit in a CMDB. Vrtanje v nadaljnjih približno CMDB, sem ugotovil, da je namen CMDB je za shranjevanje nastavitev postavk (CI), ki deluje kot strukturna enota v CMDB.

Examples of configuration items (CI) include: Primeri konfiguracije točk (CI), vključujejo:

Software applications Programske aplikacije
People Ljudje
Network Omrežje
Documents Dokumenti
Hardware devices Strojne naprave

Basically anything related to IT which can be tagged with the following attributes can be considered a CI: V bistvu nič, povezanih z IT, ki se lahko označijo z naslednjimi atributi lahko šteje CI:

Technical Tehnična
Ownership Lastništvo
Relationship Povezava

Let's take an example of a CI, say the database server. Vzemimo za primer CI, pravijo strežnika zbirke podatkov. The database server can be considered a CI as we can identify its ownership, the relationship of the DB server with the other application servers as well as state its technical attributes such as MySQL or SQL Server. Baze podatkov strežnik se lahko šteje kot CI lahko prepoznamo njeno lastništvo, odnos strežnika DB z drugimi strežniki uporabo kot tudi za državne njegove tehnične lastnosti, kot so MySQL in SQL Server.

In essence, the purpose of a CMDB is to store lots and lots of CIs and eventually be able to show its relationships for the analysis purposes. V bistvu, namen CMDB je za shranjevanje serij in veliko družb in sčasoma lahko dokaže svojo razmerja za analitične namene.

In real life scenarios, IT Managers should refer to their CMDB prior to making an IT decision. V resničnem življenju scenarijev, bi IT Vodstvo nanaša na njihovo CMDB pred izdelavo IT odločitev. For example, if an organization decides to remove their Exchange server and host their unified communications with Google, they can check through their CMDB. Na primer, če se organizacija odloči, da odstranijo Exchange strežnikom in gostiteljice njihove poenotene komunikacije z Googlom, lahko preverite s svojimi CMDB. The CMDB might just reveal that the Exchange server has been tightly integrated with other critical applications within the organization. CMDB lahko samo kažejo, da je bil strežnik Exchange tesno povezano z drugimi ključne vloge v organizaciji.

In the past, I always had problems finding out how organizations can implement a CMDB to manage all their configuration items. V preteklosti, sem vedno imela težave pri iskanju, kako lahko organizacije izvajati CMDB upravljati vse svoje konfiguracije predmetov. Today, I stumbled on this site called Danes sem naletel na tej strani pozval EasyCMDB EasyCMDB which provided me more insights as to how CMDBs work as a whole. pod pogojem, ki me bolj vpogled, kako CMDBs delo kot celoto.

With EasyCMDB, you can record all your IT components and define the relationships between them easily. Z EasyCMDB, lahko posnamete vse vaše IT sestavnih delov in določiti odnose med njimi enostavno.

One key feature of EasyCMDB is the Relationship Navigator which produces a diagram showing you the relationships to a CI. Ena ključna značilnost je EasyCMDB Povezava Navigator, ki proizvaja diagram prikazuje razmerja v CI.

From the screenshot above, you can see how the Relationship Navigator visualizes your CI relationships and even allows you to edit the CI record together with its relationship details. Na zgornji sliki lahko vidite, kako Povezava Navigator visualizes vaše CI razmerij in celo vam omogoča, da uredite zapis CI skupaj z njenimi podrobnostmi odnosov.

Besides providing Configuration Management functionality, EasyCMDB included features from the other ITIL processes as well making it complete system which supports most ITIL processes. Poleg Configuration Management zagotavlja funkcionalnosti, EasyCMDB vključujejo podatke iz drugih ITIL procesih, kot tudi zaradi česar je popoln sistem, ki najbolj podpira ITIL procese. The additional features covers the following processes: Dodatne funkcije zajema naslednje postopke:

Incident Management Incident Management
Problem Management Problem Management
Change Management Change Management
Release Management Release Management
and others in drugi

One feature which caught my attention was the change requests management, which allows users to submit request for changes. Ena od značilnosti, ki je ujelo mojo pozornost je bil upravljanja sprememb zahtev, ki omogoča uporabnikom, da vloži zahtevo za spremembe. Before a change can be made, it must firstly be approved by the person in charge. Preden se lahko izvede spremembe, mora najprej odobriti odgovorne osebe. Only then will the change be worked upon. Šele takrat bo delala na spremembe.

change request list

By implementing EasyCMDB, some customers have also benefited during their ISO 20000 audits as many of the processes and configuration items have already been recorded. Z izvajanjem EasyCMDB, nekatere stranke so bila upravičena tudi med njihovim ISO 20000 revizij, kakor je veliko procesov in konfiguracije postavke so že evidentirani.

Check out Check out EasyCMDB EasyCMDB to find out more about the web-based ITSM application today. izvedeti več o spletni ITSM uporabi še danes.

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