EasyCMDB – web based app for Configuration Management EasyCMDB - 基于Web的应用程序的配置管理



relationship between change management and configuration management In ITIL, the process which I find most challenging to really understand fully is the Configuration Management Process. Image by在ITIL的过程中,我觉得最有挑战性的,真正充分了解是配置管理过程。 图像由 Cote 科特 .

One of the key / heart for every organization which implements ITIL processes is the Configuration Management Database (CMDB).其中一个键/每个组织实施ITIL流程是配置管理数据库(CMDB)中的核心。

When I was studying on ITIL, I always wonder what should go into a CMDB.当我在ITIL的学习,我一直不知道应该进入一个CMDB。 Is it just a transactional database like the common MySQL or SQL Server databases?这是否只是一种像普通MySQL或SQL Server数据库的交易数据库?

Drilling in further about CMDB, I found out that the purpose of a CMDB is to store configuration items (CI) which acts as a structural unit in a CMDB.在进一步对CMDB的钻井,我发现了一个CMDB的目的是存储配置项(CI)的其中一个结构单元行为的一个CMDB。

Examples of configuration items (CI) include:配置项(CI)的例子包括:

  • Software applications软件应用
  • People人们
  • Network网络
  • Documents文件
  • Hardware devices硬件设备

Basically anything related to IT which can be tagged with the following attributes can be considered a CI:基本上任何有关资讯,可与以下属性可以被认为是身份证明书标签:

  • Technical技术
  • Ownership所有权
  • Relationship关系

Let's take an example of a CI, say the database server.让我们以一个身份证明书例如,假设数据库服务器。 The database server can be considered a CI as we can identify its ownership, the relationship of the DB server with the other application servers as well as state its technical attributes such as MySQL or SQL Server.数据库服务器可以被认为是身份证明书,因为我们能够确定其所有权,与其他应用服务器,以及国家如MySQL或SQL Server的数据库服务器技术特性的关系。

In essence, the purpose of a CMDB is to store lots and lots of CIs and eventually be able to show its relationships for the analysis purposes.从本质上讲,一个CMDB的目的是保存和独联体很多很多,最终能够证明该分析的目的之间的关系。

In real life scenarios, IT Managers should refer to their CMDB prior to making an IT decision.在现实生活场景,IT经理们应该是指他们的CMDB的前作出决定。 For example, if an organization decides to remove their Exchange server and host their unified communications with Google, they can check through their CMDB.例如,如果一个组织决定解除他们的Exchange服务器和主机与谷歌的统一通信,他们可以通过他们的CMDB的检查。 The CMDB might just reveal that the Exchange server has been tightly integrated with other critical applications within the organization. CMDB的可能只是表明,Exchange服务器已被紧密组织内的其他关键应用程序集成。

In the past, I always had problems finding out how organizations can implement a CMDB to manage all their configuration items.在过去,我一直有问题,找出企业如何实施CMDB来管理其所有的配置项。 Today, I stumbled on this site called今天,我无意中发现了这个网站名为 EasyCMDB EasyCMDB which provided me more insights as to how CMDBs work as a whole.其中规定,我能更见解如何CMDB的整体工作。

easycmdb logoWith EasyCMDB, you can record all your IT components and define the relationships between them easily.有了EasyCMDB,您可以记录所有的IT组件,并确定它们之间的关系很容易。

One key feature of EasyCMDB is the Relationship Navigator which produces a diagram showing you the relationships to a CI. EasyCMDB的一个主要特点是它的关系产生了导航图显示您的关系,身份证明书。

CI relationship navigator

From the screenshot above, you can see how the Relationship Navigator visualizes your CI relationships and even allows you to edit the CI record together with its relationship details.从上面的截图,你可以看看你的关系证明书导航可视化的关系,甚至让您可以修改其关系的细节身份证明书记录在一起。

Besides providing Configuration Management functionality, EasyCMDB included features from the other ITIL processes as well making it complete system which supports most ITIL processes.除了提供配置管理功能,EasyCMDB包括来自其他ITIL的过程以及特点使其成为完整的系统,以支持最ITIL流程。 The additional features covers the following processes:这些功能包括以下过程:

  • Incident Management事件管理
  • Problem Management问题管理
  • Change Management变更管理
  • Release Management发布管理
  • and others和其他人

One feature which caught my attention was the change requests management, which allows users to submit request for changes.一个特征引起了我的注意的是,变更请求管理,使用户提交的修改要求。 Before a change can be made, it must firstly be approved by the person in charge.前不能作出修改,必须首先得到批准的负责人。 Only then will the change be worked upon.只有到那时,就必须有工作时。

change request list

By implementing EasyCMDB, some customers have also benefited during their ISO 20000 audits as many of the processes and configuration items have already been recorded.通过实施EasyCMDB,一些客户也受惠的进程和配置项许多人已经被记录在它们的ISO 20000审计。

Check out退房 EasyCMDB EasyCMDB to find out more about the web-based ITSM application today.要了解有关网站上获取更多的应用ITSM的今天。

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