EasyCMDB – web based app for Configuration Management EasyCMDB -基於Web的應用程序的配置管理



relationship between change management and configuration management In ITIL, the process which I find most challenging to really understand fully is the Configuration Management Process. Image by在ITIL的過程中,我覺得最有挑戰性的,真正充分了解是配置管理過程。 圖像由 Cote 科特 .

One of the key / heart for every organization which implements ITIL processes is the Configuration Management Database (CMDB).其中一個鍵/心臟每一個組織,它實現ITIL流程是配置管理數據庫(CMDB)。

When I was studying on ITIL, I always wonder what should go into a CMDB.當我正在研究關於ITIL的,我一直不知道應該進入一個CMDB。 Is it just a transactional database like the common MySQL or SQL Server databases?這僅僅是事務數據庫,如共同MySQL或SQL Server數據庫?

Drilling in further about CMDB, I found out that the purpose of a CMDB is to store configuration items (CI) which acts as a structural unit in a CMDB.鑽井CMDB的進一步了解,我發現這樣做的目的一個CMDB是存儲配置項(CI)的哪些行為作為結構單位的CMDB的。

Examples of configuration items (CI) include:實例配置項(CI)的有:

  • Software applications軟件應用
  • People人們
  • Network網絡
  • Documents文件
  • Hardware devices硬件設備

Basically anything related to IT which can be tagged with the following attributes can be considered a CI:基本上任何與IT相關的標記,可以用下面的屬性可以被認為是身份證明書:

  • Technical技術
  • Ownership所有權
  • Relationship關係

Let's take an example of a CI, say the database server.讓我們舉一個例子,身份證明書,例如數據庫服務器。 The database server can be considered a CI as we can identify its ownership, the relationship of the DB server with the other application servers as well as state its technical attributes such as MySQL or SQL Server.數據庫服務器可以被認為是身份證明書,因為我們能夠確定其所有權,關係的數據庫服務器與其他應用服務器,以及國家的技術屬性,如MySQL或SQL Server。

In essence, the purpose of a CMDB is to store lots and lots of CIs and eventually be able to show its relationships for the analysis purposes.從本質上講,其目的一CMDB是存儲很多,很多的負債證明書,並最終能夠證明其關係的分析的目的。

In real life scenarios, IT Managers should refer to their CMDB prior to making an IT decision.在現實生活場景,IT經理們應該是指他們的CMDB的前作出決定。 For example, if an organization decides to remove their Exchange server and host their unified communications with Google, they can check through their CMDB.例如,如果一個組織決定解除他們的Exchange服務器和主機的統一通信與谷歌,他們可以通過他們的CMDB的檢查。 The CMDB might just reveal that the Exchange server has been tightly integrated with other critical applications within the organization. CMDB的可能只是表明,Exchange服務器已被緊密集成的關鍵應用與其他組織內的。

In the past, I always had problems finding out how organizations can implement a CMDB to manage all their configuration items.在過去,我一直有問題,找出企業如何實施CMDB來管理其所有的配置項。 Today, I stumbled on this site called今天,我無意中發現了這個網站名為 EasyCMDB EasyCMDB which provided me more insights as to how CMDBs work as a whole.這為我提供更多的見解如何CMDB的工作作為一個整體。

easycmdb logo With EasyCMDB, you can record all your IT components and define the relationships between them easily.有了EasyCMDB,您可以記錄所有的IT組件,並確定它們之間的關係很容易。

One key feature of EasyCMDB is the Relationship Navigator which produces a diagram showing you the relationships to a CI.一個關鍵特徵EasyCMDB是導航的關係產生了一個圖表顯示您的關係,身份證明書。

CI relationship navigator

From the screenshot above, you can see how the Relationship Navigator visualizes your CI relationships and even allows you to edit the CI record together with its relationship details.從上面的截圖,你可以看看你的關係證明書導航可視化的關係,甚至允許您編輯身份證明書記錄連同其關係的細節。

Besides providing Configuration Management functionality, EasyCMDB included features from the other ITIL processes as well making it complete system which supports most ITIL processes.除了提供配置管理功能,EasyCMDB包含的功能與其他ITIL流程以及使其成為完整的系統,以支持最ITIL流程。 The additional features covers the following processes:這些功能包括以下過程:

  • Incident Management事件管理
  • Problem Management問題管理
  • Change Management變更管理
  • Release Management發布管理
  • and others和其他人

One feature which caught my attention was the change requests management, which allows users to submit request for changes.一個特徵引起了我的注意的是,變更請求管理,使用戶提交請求的變化。 Before a change can be made, it must firstly be approved by the person in charge.前不能作出修改,必須首先得到批准人負責。 Only then will the change be worked upon.只有到那時,就必須有工作時。

change request list

By implementing EasyCMDB, some customers have also benefited during their ISO 20000 audits as many of the processes and configuration items have already been recorded.通過實施EasyCMDB,一些客戶也受益於它們的ISO 20000審計,許多流程和配置項已經被記錄。

Check out退房 EasyCMDB EasyCMDB to find out more about the web-based ITSM application today.了解更多有關基於網絡的應用ITSM的今天。

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