Online Business Training Programs
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As a technical consultant, do you sometimes struggle when it comes to consulting a client.
photo credit: Lars Plougmann
Some clients would complain when they don’t understand your technical jargons. They would say that you’re being too technical and trying to confuse them further with your tech talk.
But being a technical person, we can understand that it’s easier to mention ITIL than Information Technology Infrastructure Library or to mention ERP than to Enterprise Resource Planning.
Whether you’re a technical consultant or a business consultant, I strongly believe that consulting is a skill which can be acquired and mastered by learning the fundamentals, best practices and common mistakes made by consultants.
I remember once our Managing Consultant told us to never say these 3 words to the client: “I don’t know”. Because once mentioned, the credibility is gone. Instead there are many ways to let the client know that you’re not very sure on a particular topic area and would rather not comment.
These are some examples:
- With some additional research, I can get back to you with a better explanation… Or
- Our consultants have experienced this before, perhaps I could arrange for us to meet…
Some would say that most consultants are trying to confuse instead of consult. Whatever it is, consultants can get the right consulting skills to enhance their credibility and gain the right consulting methodologies.
If you’re currently a working consultant, attending classes right after work could be a hassle.
Instead you could op for online business training such as those offered by BusinessTraining.com
Over at BusinessTraning.com you can register for any of the following niche business training and certification programs:
- Copywriting
- Public relations
- Internet marketing
- Consultant training
- Business management
- International business
- and many more programs
What I like about BusinessTraining.com, its programs are based on what really works in the real world rather than adaptation from traditional textbooks.
Participants will be presented with a series of case studies, expert interviews and best practices to ensure they have the right knowledge and skills for the real business environment.
There will be a spring session and fall session and each session will be limited to only 250 participants to ensure that each participant gets to realize the full benefits of completing the certification programs.
If you’re interested in attending an online business training program, register with BusinessTraining.com today.
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