As a programmer or database administrator, you'll need the ability to manage databases for your applications.作为一个程序员或数据库管理员，您需要能够管理你的应用程序数据库。 photo 照片 credit: 信用： sermoa sermoa

A good SQL editor is usually required to run sql queries for all sorts of functions such as adding and editing data, adding and dropping tables, etc.一个很好的SQL编辑器通常需要运行，如添加和编辑数据的各种功能的SQL查询，添加和删除表等

Each database usually has it's own set of client based SQL editor tool which allows a client machine to connect to the database server to perform database administration work.每个数据库通常有它自己的一套基于客户的SQL编辑器工具，它允许客户机连接到数据库服务器来执行数据库管理工作。

All you need in order to log into the database is the correct credentials (username and password).你只需要以登录到数据库是（正确的凭据的用户名和密码）。

Sometimes, the client tool for the database may not be available and you need the ability to quickly access the database to check some table records.有时，在数据库客户端工具可能无法使用，您需要能够快速访问数据库表中的记录来检查一些。

If this is the case then here is a list of free or open source SQL editor tools for you to begin running SQL queries against your DB.如果是这种情况然后在这里是一个免费或开源列表SQL编辑工具让你开始对你的数据库运行SQL查询。 Continue Reading »List of free or open source SQL editor tools继续阅读»免费或开源名单SQL编辑器工具

Today I'll start of by showing you an animated video which I created online.今天我将开始通过显示你的动画影片，我在网上。 Simply click on the the red play button to begin the movie.简单的红色按钮，开始播放电影。

To my email readers, if you don't see the video loaded on your email client, please visit this我的电子邮件的读者，如果你没有看到你的电子邮件客户端加载的视频，请访问此 web link网站链接 . 。

To create the above animated video, all I had to do was to select my preferred cartoon characters, background image, music file and simply type out some text as the script and Walla!要创建以上动画影片，所有我要做的就是选择我喜欢的卡通人物，背景图片，音乐文件，并进行简单类型的脚本和沃拉一些文本！ the video was created for me!创建的视频是我！ Quite cool huh?很凉吧？

Before I proceed to mention this cool SaaS web app, I think videos are a great way to convey a message as it grabs users attention easily.在我开始提到这一点凉SaaS的Web应用，我认为影片是一个伟大的方式来传达一个信息，因为它争夺用户的注意力很容易。 The following are some ways on how you can benefit from creating an animated video for your business:以下是一些关于如何如何可以受益于为您的企业创造一个动画影片：

• A business proposal to get new customers.商业计划书，以获得新的客户。
• An introduction about your company, who you are and what you do.对你们公司，你是谁，你怎么做的介绍。
• Animated videos on frequently asked questions (FAQs).常问的问题动画影片（常见问题）。 Definitely beats reading lots of texts.肯定节拍阅读大量的文本。
• A customer enquiring about your products and services while your sales person provides some detailed explanations (Q&A type).一位顾客对你的产品和服务，同时查询您的销售人员提供了一些详细的解释（问答式）。
• And lastly, to show off your creative skills where it matters mosts.最后，你炫耀的地方事务mosts创作技巧。

The web app used to create the animated video above is called该网站的应用程序用于创建动画影片以上称为 xtranormal xtranormal Continue Reading »How to create an animated video online继续阅读»如何创建一个动画在线视频

Recently a friend ask me if there is a way that he could host a Joomla CMS web application without having to purchase a new server.最近一个朋友问我是否有一种方式，他可能主机，而无需购买新的服务器的Joomla CMS的Web应用程序。 photo 照片 credit: 信用： dabidmp dabidmp

He needed to run the open source CMS on a trial run just to get feedback from users before purchasing and setting up on a real production server.他需要一个试运行的开源CMS的只是为了让用户在购买和设置在实际生产服务器上的反馈。

I asked him if he has any existing servers in his office which isn't loaded heavily with other apps.我问他是否已在他的办公室没有任何现有的应用程序加载与其他大量的服务器。

He has a file server which acts as a file repository for everyone in office.他有一个文件服务器，作为一个人在办公室档案库行为。

So I told him that he could consider installing a virtual machine software such as VMWare Player or VirtualBox on the file server and run a virtual appliance containing the LAMP stack so he could install Joomla CMS in it.所以我告诉他，他可以考虑在文件服务器上安装一个VMWare这样的虚拟机VirtualBox的播放器或软件，并运行虚拟设备包含LAMP组合，所以他可以安装在它Joomla不育系。

He then asked me for more info on然后，他要求提供更多信息我就 how virtual machines works如何虚拟机工程 and what's the cost associated to running a virtual appliance?什么是成本关联到运行虚拟设备？ It's FREE, I said.它是免费的，我说。

In fact he can just download the entire virtual appliance with everything already installed such as:事实上，他可以只下载整个的一切虚拟设备已安装，例如：

• Ubuntu operating system Ubuntu操作系统
• Apache web server Apache Web服务器
• MySQL database MySQL数据库
• PHP language PHP语言
• Joomla CMS version 1.6.x Joomla CMS的版本1.6.x

Wow!哇！ That's great he said.这是伟大的，他说。 Now where's the download link?现在在哪里下载的链接？

Simply head on over to只需头部到 Jumpbox Jumpbox ! ！ Continue Reading »Download prebuilt virtual appliance from Jumpbox继续阅读»下载预先建立的虚拟设备从Jumpbox

Do you sometimes wonder why some organizations are better are handling phone calls over the others?你有时候不知道为什么有些组织更是在处理别人的电话？ photo 照片 credit: 信用： markhillary markhillary

I have experienced calling to certain companies and was greeted immediately via my first name while some calls to other companies were passed on and on till the line got disconnected.我曾经历过一些公司要求，并欢迎通过我的名字，同时立即向其他一些公司要求获得通过并持续到线断开了。

Some pleasant and frustrating experience I would say!一些愉快的和令人沮丧的经验，我会说！

A bad experience with the customer call center usually indicates that the organization is not customer friendly, inefficient and unreliable.一个呼叫中心与客户不愉快的经历通常表明该组织是不以客户友好，效率低和不可靠的。

All customer call centers should be treated as mission critical since it provides the organization an initial opportunity to provide an existing customer or potential customer with a lasting good impression.所有的客户呼叫中心应被视为关键任务，因为它提供了一个初步的组织提供了一个机会，持久的良好印象的现有客户或潜在客户。

One unpleasant treatment when a customer calls in, and we can wave good bye to the him / her.一个令人不快的待遇时，一个客户调用，我们可以招手告别了他/她。

The functions of a call center have never been easy.一个呼叫中心的职能从来没有容易的。 This is why organizations deploy advanced call center solutions to help call center agents handle calls more efficiently and effectively.这就是为什么组织部署先进的呼叫中心解决方案，帮助代理商处理电话呼叫中心更有效地。

With a call center solution, the support team get the following benefits:随着呼叫中心解决方案，支持团队得到以下好处：

• Track call durations, etc.跟踪通话时间等
• Recognize a caller prior to picking up the call.识别来电者之前，拿起电话。
• Callers can select their intended call purposes, for eg phone banking or general queries来电者可以选择他们打算呼吁用途，如电话银行或一般查询

The call center solution basically provides additional insights not just for calls but other forms of communications as well such as faxes, emails, sms, web form, etc.呼叫中心解决方案不仅提供基本通话，但也如传真，电子邮件，短信，网页表单等其他通讯形式额外的见解

If your organization has the need for a solution to help manage and automate business process when it comes to contact center or enterprise customer support, then this advanced open source call center solution called如果你的组织有一个解决方案的需求to帮助管理和业务流程自动化时，谈到联络中心或企业customer support，然后this advanced开放源码call中心解决方案called StarPound StarPound may just be the right solution for you.可能只适合您的解决方案。 Continue Reading »Starpound – an advanced open source call center solution继续阅读» Starpound - 一个先进的呼叫中心解决方案的开源