Do you know what your customers think about your organization’s product and services? How likely are your customers going to return to your store? Most importantly, were they satisfied with the service provided by your sales person?你知道你的客戶想您的組織的產品和服務如何？可能是您的客戶將返回到您的商店嗎？最重要的是，他們感到滿意，所提供的服務您的銷售人員？

Knowing and understanding what your customers think about your service offerings and products is crucial to keep your business alive.認識和了解你的客戶覺得你提供的服務和產品的關鍵是讓您的企業還活著。 A good way to find out more about your customers thoughts is to conduct a survey to find out key information from them.一種好的方法，以了解更多有關客戶的想法是進行調查研究，找出關鍵的信息從他們。

For some, creating and conducting manual paper based surveys is the only possible way simply because they do not know how to create online surveys.對於一些人來說，創造和文件進行手工基礎的調查是唯一可能的方式僅僅是因為他們不知道如何創建在線調查。 Some major set backs which stops them from conducting online surveys are:一些重大的挫折而停止他們進行網上調查：

• Can’t find the right solution which is reliable and affordable找不到合適的解決方案是可靠的和負擔得起的
• Do not have programmers to code the questionaire / survey沒有程序員代碼的問卷/調查
• More expensive to hire a programmer to code the survey than to do a manual paper based survey更昂貴的聘請程序員代碼的調查，而不是做手工紙調查
• Difficult to manage the technology, servers, etc.難以管理的技術，服務器等

Creating an online questionaire or survey may be a challenge a couple of years back but not anymore today.創建一個在線調查表或調查可能是一個挑戰幾年回來，但再也沒有今天。 Continue Reading »How to create and conduct an online questionnaire / survey for free繼續閱讀»如何創建和進行網上問卷/調查免費

During these uncertain times, many organizations are holding back on IT spending causing some software vendor在這些不確定的時代，許多組織正在重新舉行的IT開支造成了一些軟件供應商 shares to slide on early warnings股票下跌的早期警報 . Companies such as SAP, headquartered in Waldorf Germany have indicated that the recent financial crisis has affected their ability to sign contracts as many customers put IT investments on hold. This illustrates how dramatically enterprise application spending has dipped in just a few weeks. 。企業如SAP ，總部設在華爾道夫德國已經表示，最近的金融危機已影響到他們有能力簽訂合同的客戶將IT投資被擱置。這說明如何顯著的企業應用開支浸在僅僅幾個星期。

Most organizations feel that to implement an ERP solution, the cost is usually very high, tedious and requires a lot of time and effort to put in. At these times, most organizations may be looking for alternative software solutions which are:大多數組織認為，實施ERP解決方案的成本通常很高，單調乏味，而且需要大量時間和精力把進來在這些時候，大多數組織可能會尋找其它軟件解決方案，它們是：

• Lower in cost成本低
• Flexible in many ways靈活的多種方式
• Having a large group of users在一個大的集團用戶
• Not dependant on the solution provider不依賴解決方案供應商

To counter the drawbacks mentioned above, Open Source ERP solutions may be the answer.為了對付上述弊端， 開放源碼的ERP解決方案可能的答案。 With Open Source ERP solutions, companies can download the solutions and customize it based on business requirements which fit the company’s business flow and processes.開源ERP解決方案，企業可以下載的解決方案和定制的基於業務需求而適合該公司的業務流程和流程。 Most times, implementor and users of these solutions are only bound to the type of licensing model that the ERP solution is released under.在多數情況下，執行者和使用者的這些解決方案只能綁定到類型的許可模式， ERP解決方案是下發布。

If your organization is planning to implement an ERP solution which best fits the business processes within the organization, the following are six (6) good and proven Open Source ERP solution to evaluate and implement:如果您的組織正在計劃實施一個ERP系統解決方案，最適合業務流程的組織內，以下是六（ 6 ）良好的和經過驗證的開源ERP解決方案 ，評價和執行： Continue Reading »Latest list of top open source ERP solutions繼續閱讀»最新名單頂端的開源ERP解決方案

Recently, Cisco and Microsoft joint forces to launch a new product called最近，思科和微軟聯合部隊推出一項新的產品，叫做 Windows Server on WAAS Windows服務器上的WAAS . 。

This product allows companies to deploy applications and infrastructure services among branches and datacenters located in various locations though the integration of Windows Server 2008 with Cisco Wide Area Application Services (WAAS)此產品可公司部署應用和基礎設施服務的分行和數據中心位於不同地點的一體化雖然Windows Server 2008的思科廣域應用服務（的WAAS ）

With this product, organizations can substantially reduce the need to manage multiple servers within branches, thus eliminating any redundancy and duplication issues.使用這種產品，企業可以大大減少需要管理多台服務器內的分支機構，從而消除任何多餘和重複的問題。 Imagine if each branch manages its own set of domain controller, it can be difficult to consolidate later on when there is a need to centralize all applications.試想，如果每個分支管理自己的一套域控制器，可能難以鞏固稍後時，有必要集中所有的應用程序。

Many organizations in the past chose to maintain their own server within their branch simply because of connection issues to main office data centers.許多組織在過去的選擇，以維護自己的服務器在其分支機構僅僅是因為連接問題，主要辦公室的數據中心。 But with Cisco WAAS’s WAN Optimization solution, it’s capable to significantly improve the performance of the centralized applications to branch users with decreasing WAN usage.但是，思科WAAS的廣域網優化解決方案，它能夠顯著提高的表現，集中分行申請的用戶減少廣域網使用。

To improve remote branch management, Windows Server on WAAS can be deployed at branches as well as in the data center.為了提高遠程分支機構管理，的Windows Server上的WAAS可部署在分支機構，以及在數據中心。

The branch appliance includes Windows Server 2008 Server Core installation on the Cisco WAAS platform, which communicates over the WAN to a Cisco WAAS appliance in the data center.該分行設備包括Windows Server 2008的Server Core安裝的思科WAAS平台，傳達了廣域網的思科WAAS設備中的數據中心。

Windows® branch services include: Windows ®的分支機構提供的服務包括：

• Active Directory read-only domain controller Active Directory的只讀域控制器
• Microsoft Domain Name System (DNS) Server微軟的網域名稱系統（ DNS ）服務器
• Microsoft Dynamic Host Configuration Protocol (DHCP) Server微軟動態主機配置協議（ DHCP ）服務器
• Microsoft Print Services微軟打印服務

WAN optimization functionality is managed by the Cisco WAAS Central Manager, while Windows Server can be managed remotely by Microsoft System Center.廣域網優化功能是由思科WAAS中央管理，而Windows Server可以遠程管理的微軟系統中心。

So if your organization is seeking for ways to reduce the number of devices within your branch offices as well as the need to mantain many servers, do check out the new因此，如果您的組織正在尋求辦法以減少設備在您的分支辦事處，以及需要mantain多台服務器，請檢查新 Windows Server on WAAS Windows服務器上的WAAS

Are you a technical writer in your organization?你是一個技術作家在您的組織？

If you’re one then you must be looking for a good tool to assist in generating help files.如果你是一個那麼你必須要尋找一個很好的工具，協助創造了幫助文件。

With a good HTML Help (.chm) generator, gone were the days when technical writers need to write technical documentations in Microsoft Word or even Wordpad, then send it to a HTML programmer for conversion purposes.具有良好的HTML幫助（ 。 chm的）發電機，不見人的日子需要的技術作家寫的技術文檔在Microsoft Word或什至寫字板，然後將其發送給一個HTML編程轉換的目的。

A good HTML Help generator should have the capabilities of Microsoft Word and at the same time be able to easily export the technical content to various supported formats such as pdf, html or chm一個良好的HTML幫助發電機應該有能力的Microsoft Word和在同一時間就可以輕易地出口的技術內容，以各種支持的格式如PDF ， html或chm的

One such software is一個這樣的軟件 HelpSmith Continue Reading »Create Microsoft HTML Help (.chm) with HelpSmith繼續閱讀»創建Microsoft HTML幫助（ 。 chm的）與HelpSmith