Account Deletion

Change My IP allows users to sign in with Google for account-related features such as managing an ad-free subscription.

You may request deletion of your Change My IP account and the associated personal data by following the steps below.

1. How to Request Account Deletion

1. Send an email to insipironxp@gmail.com
2. Use the subject line: Change My IP Account Deletion Request.
3. Send the request from the same email address used to sign in to Change My IP, or clearly state that email address in your message.
4. State that you want your Change My IP account and associated data deleted.

We may contact you to verify that you are the account owner before processing the request. Do not send your password, payment card details, or Google account password.

Request Account Deletion

2. Data That Will Be Deleted

After verifying the request, we will delete or anonymise the account-related data under our control, which may include:

• Your Firebase Authentication account
• Your Google Sign-In email address, display name, and user identifier stored for the App
• Waitlist or account records linked to your email address
• App-specific subscription identifiers associated with your account, where deletion is supported
• Other account-related data directly stored by the Developer

3. Data That May Be Retained

Certain records may be retained where required for legal, security, fraud-prevention, accounting, dispute-resolution, or subscription-management purposes.

• Google Play purchase and payment records are controlled by Google and may remain in your Google account or Google Play purchase history.
• RevenueCat or other service providers may retain limited subscription records according to their legal obligations and retention policies.
• Security, fraud-prevention, and transaction records may be retained for the minimum period reasonably necessary.
• Aggregated or anonymised information that can no longer identify you may be retained.

Account deletion does not automatically cancel an active Google Play subscription. You should cancel the subscription separately through Google Play.

4. Processing Time

Verified deletion requests will normally be processed within 30 days. Additional time may be required where verification, legal obligations, security reviews, or third-party service-provider processes apply.

5. Local Data on Your Device

Account deletion does not automatically remove data stored locally on your device, such as app preferences or favorite website URLs.

You can remove local data by clearing the App's storage in your device settings or by uninstalling the App.